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24x and 48x Call Queueing
24x and 48x Call Queueing
 
List Price: $850.00
Our Price: $850.00

Stock Status:In Stock
Product Code: 8210019

Description and Features
 
A system software option that is used for distributing incoming calls. Calls can be managed with up to 10 different queues. Call Queuing is the perfect solution for the small business that wants to provide the extra touch to the handling of their customer calls. With the new Call Queues Reports businesses can now pull full reports on the number of calls received, serviced, abandoned, exited and timed out for each queue.
 
Ideal for managing and distributing incoming calls so you can give your customers that extra added attention. Each queue can be customized to your business needs
 

Key Features

  • Call Queues statistics! Now get full statistics on the number of calls received, serviced, abandoned, exited and timed out for each queue
  • With the 10x and 24x, this software allows up to 10 queues with 16 calls per queue, maximum of 32 callers across all queues
  • With the 6x, this software allows up to 10 queues with 8 calls per queue, maximum 16 callers across all queues
  • Individual phones can answer multiple queues
  • Phones can be set to ring after a user defined number of callers or specified wait time
  • Robust reporting
  • Continuous PC monitoring of call queues
  • Easy setup via Allworx System Admin

Sold as an option:

- One time license fee

- Unlimited number of users