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TCE Company is what's missing in customer service these days! Our Phone System was installed by an outside contractor because we ordered the system directly from the manufacturer. Because of this, we had numerous problems with configuration that could not be explained until TCE Company entered the picture. We were ready to throw the system out the window until TCE Company Technicians spent the time necessary to ask the right questions that provided the right answers. The system is well worth the investment for a small company as long as you have support and that's where TCE Company shines!

Kathleen
(Graver Capital)

What can I say, we have used this product for over a year now and for a small company wanting to sound big - THIS IS THE ANSWER. It is compact, easy to install and so so flexible. We have an office in China and so the VOIP option is simply wonderful. Thanks for your support and ingenuity !

Nicholas Otter
(Sigma Oil)

These days it's hard to fine a company that has good technical support after the sale. I purchased a "NEW" phone system from another ebay site. I called TCE Company when I was having problems. setting up the unit. The Person at TCE Company looked up the Serial number of my unit and was able to tell me that it was over two years old. He explained how to do a software upgrade and then sent me the disk I needed for Free ! NOW that is Great Tech support ! My only regret is that I did not purchase the unit from them in the first place. Herb Winters

Herb Winters
(Efficient Computer Systems, LLC)

As a consumer, don't you just love it when goods and services perform as advertised? Well that's what we have found in TCE Company and our new phone system. The system is indeed the most user friendly and economical that we could find. We installed it ourselves with the help of one of our members who had telephone line experience. I personally handled the programming. Installation was easy overall. But I did need a little help in understanding a few things. I found the the TCE Company staff to be be knowledgeable, helpful and patient in addressing our concerns. We're up and running with the latest in technology. Oh yeah, we are also saving $118 a month from our previous phone services. Thank God for TCE Company!

Pastor S. Lee Downing
Friendship Baptist Church,

I absolutely love it. It took me about 4 hours to read through the directions, connect the hardware, run new phone lines (and de-tangle the massive rats nest of wires behind my desk!) and program the phone, but I've already gone way beyond a basic system. Both incoming lines are working, auto-attendant is answering in two modes (different choices for after normal business hours), fax is picking up appropriately, modem is dialing out as it should, and we are calling "station to station." We'll see how the customers like it. The two calls we get most often are "what are your hours?" and "How do I get there?" Auto attendant has a "press 1 for shop hours" and a "Press 2 for directions to our factory" option. From any attendant they can reach a live person. Tomorrow will be a good test. I may have some questions once I get into it some more, but for now, I'm ecstatic with it. We'll be functioning tomorrow just like a real business!

Scott
(The Soap Fairy)

I received the system ..I will be installing it next weekend. Thanks very much for your professional and friendly service!

Matt Fernandes
(WaveOne Technologies)

"I want you to know that I am VERY impressed with the product. ... our new phone system has replaced a Nortel Networks Compact ICS key telephone system in my home-office. The Nortel system was not configured to handle the message waiting indicator or Caller ID features. I had priced an upgrade to the Nortel and it would have cost me well over $1000.00 just to get these two features. I was afraid the new system would seem like a "downgrade" to my communication system but in the short time I've used our new system, it has already proven to be a valuable upgrade. Lastly, I do want want to tell you that your company has done an outstanding job developing this product. The system has outstanding sound quality and the voice prompts are very professional. People calling me think I have a state-of-the-art, very costly PBX phone system installed. Again, thank you! I cannot say enough good things about this product ..."

David Grant

This seller is the nicest business people you'll rarely find on the Net.

Commerce Shore

I just had to write to you and tell how impressed I am with this unit. I have been looking for a small expandable system like this for a long time. I finally found it and it does everything and more that I could ever asked for. It is very easy to setup and very powerful for call handling in my growing business. I think the best feature for me was the remote ext after the auto attendant asnwers. This gives me that big business feel and it enables me to be reached no matter where I might be. Most people don't take the time to compliment a business for doing a good job but some how always manage to complain when something goes wrong. I thought you should know that I am completely satifisfied with this unit and would be happy to be a reference to any future sales to help people decide on buying one. Thank you for developing such a wonderful unit for small business.

Bob Zaccagnini
(Industrial Tape Connection)

"Our new phone system from TCE Company has proven to be the perfect solution for our office. After installing a competitive product costing five times as much, and not programmable by the end user, we had to return it because is simply did not meet our needs or the vendors promises. Thank you for producing this fine product and your great support."

Jay Ambrose
(COGZ Systems)
We use our new TCE Company Phone system at our office and it is fantastic. It has all of the features we were looking for in a larger system for a price that works in to our budget. I personally researched over a half a dozen different phone systems and none of them offered the growth and flexibility that the our new system did. Not only that, it was a breeze to set up and configure.

James Bartlett
(Copia Technologies)

We are very pleased with our new phone system. This is an inexpensive PBX system that is perfect for a small business like ours, and it was easy to set up.

Dara Lambert
(Intellichem)

The system from TCE Company allowed us to expand our consumer utility price comparison services from the web to our call center. My company, Energyshop.com has been using the new system now for a just under a month. I investigated a number solutions with one of my staff who is a certified Meridian phone system installer and I am glad we choose TCE Company. Our old phone system didn't allow our staff to receive incoming calls from our call center while we were at home or on the road. The new system does this very well. Also, the support I received TCE Company from was amazing. Our local phone company had not configured our incoming lines as per our instructions and the TCE Company staff helped us determine this problem and the solution. Thank you for a great product and phenomenal after purchase support.

Gregg Scott, M.Eng. President
Energyshop

We have now been using our new phone system from TCE Company for about one month and we couldn't be happier with our choice. We have had at least 6 people inquire about it after they called our office. With the help of TCE Company Technicians, the system was easy to install and program. It does everything we need it to do. The features we like best are the call screening and the remote extensions. We never have to worry about taking a long lunch or getting out on the golf course because our clients think we are talking to them from our office. Our new system is perfect for an office our size (two partners and a part-time administrator). We would (and have*) recommend TCE Company Stores!

James E. Slupe & Philip L. Richardson

Just a short note to tell you that I am very satisfied with your product. It gives my company a professional phone system at a fraction of the cost my local phone company wanted to charge. With the help of our TCE Company Technician, the system was easy to set-up and has been working flawlessly. I recently recommended your company to a colleague in my area. Keep up the good work!

Gregg Gunther
(GQP Inc.)

We are based in the US Virgin Islands but our customers are all over the world. The system incredibly flexible call cascade ensures we never miss an important call no matter where we are

Bill Neville
(US Viking LLC)

I want you to know that I am VERY impressed with the product. ... our new system has replaced a Nortel Networks Compact ICS key telephone system in my home-office. The Nortel system was not configured to handle the message waiting indicator or Caller ID features. I had priced an upgrade to the Nortel and it would have cost me well over $1000.00 just to get these two features. I was afraid the new system would seem like a "downgrade" to my communication system but in the short time I've used it, it has already proven to be a valuable upgrade. Lastly, I do want want to tell you that your company has done an outstanding job developing this product. The system has outstanding sound quality and the voice prompts are very professional. People calling me think I have a state-of-the-art, very costly PBX phone system installed. Again, thank you! I cannot say enough good things about this product ...

David Grant

I want to take the time out from a busy day just to say a kind thank you for the way that the technicians at TCE Company helped us to get out of “phone hell.” When we got rid of our outdated system and went to a new system recommended by TCE Company. We were totally exhausted and burned out by the phone system we had been using. You guys recognized the bad shape we were in and you jumped right in and successfully helped us to get our new system up and running in no time. I just want to thank you and your tech support team for the wonderful job you did for us and we look forward to working with TCE Company for many years to come.

Harold Morgan

TCE Company has been great. Delivered on their promise to support the products they sell.

Lou Volpe
(RecruitAlliance Inc)

Very easy to work with! These guys are great. TCE Company Technical Toolkit CD-ROM is very instructive and useful. Thanks for the great work.

Kevin Leaton
(Advanced EyeCare of Madison)

The technical staff at TCE Company has made migrating into a new phone system a pleasure. Always professional and prompt. I have no reservations in terms of using TCE Company again for future projects

Jerry Quinonez

I was concerned about buying a phone system off the internet with no local vendor installing for us as we have no IT or Telco experts in the office. It was the BEST decision. Not only is the new phone system a great system, but the service at TCE Company is quite amazing. They helped us install and then later reconfigure the system . Their patience with our non-expert understanding was very appreciated! I would highly recommend buying from TCE Company!

Helena
(Corporate Finance Associates)

Every person in your technical support dept has been very, very helpful. I cannot express how helpful you all have been. We will be talking again, I am sure!!! Thank you for everything!!! Mike Sage

Mike Sage
(Avionics Sales Corp.)

Can't say enough about the support that TCE Company is willing to give it's customers. They are the benchmark for the highest customer service!

KD

I purchased a complete system for my office several months ago. It installed quickly, the documentation was functional, and the telephone support/help desk at TCE Company was, and still is, fantastic. Even the simplest of questions (to the more complex) are answered quickly and courteously.

Dave Roger
(JayStar Group, Inc.)

Thanks to Brian and all the support from TCE Company. Although I purchased a system from another retailer, they did not have the music on hold files that I was looking for. Brian andTCE Company, though knowing that I wasn't their initial customer, was very helpful in sending to me the music on hold files that I needed. I will definitely return to Best Deal Stores for any future additions or upgrades.

Rev. LT Nguyen

The Tech Support from TCE Company was solid, competent, informative and specific to my company needs. Purchasing our system from Best Deal Stores was the right decision. Thank you, Ron

Ron Davey

Great service & great product. Having limited knowledge of telephone systems, & what they can do, the help of TCE Company was invaluable. Highly recommended!

Stan Bond
(IndyShred)